Emami Frank Ross Limited
Established in 1906 with its first pharmacy in Kolkata, Emami Frank Ross Limited has built a solid reputation in pharmaceutical and healthcare retail. As a division of the Emami Group — one of India’s leading FMCG companies — it currently operates over 320 pharmacy outlets across West Bengal, Assam, Tripura, Bihar, Chhattisgarh, Karnataka, Tamil Nadu, Telangana, Odisha, and Uttar Pradesh.
The company’s approach is grounded in five core values: Trust, Quality, Innovation, Accessibility, and Customer Service. These principles guide everything from customer interactions to product sourcing and store operations.
Frank Ross' e-commerce pharmacy is active in various parts of India, with plans to expand further across Eastern and Southern India.
The product range includes both pharma and non-pharma categories — covering medical devices, personal care, baby care, health foods and beverages, sexual wellness, and ayurvedic and herbal products. Under its in-house Rosscare label, the company offers nearly 250 products, with more in the pipeline.
Pharmacies are staffed by trained professionals and also operate within hospitals, corporate offices, and educational institutions. Clients include organizations like OMC, SAIL, ONGC, IOCL, Wipro, TCS, IIT Kharagpur, and IIM Bangalore.
Emami Frank Ross Ltd. currently serves over 100 corporate clients, hospitals, nursing homes, and NGOs — delivering reliable healthcare products and services, including optional home delivery.
To know more or shop online, visit www.frankrosspharmacy.com.
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Founded in 1906 as a proprietorship firm by British entrepreneur Mr. Frank Ross. The company initially imported medicines from multinational brands and sold its own-patented products.
Became a Limited Company in 1919, expanding its formal operations in the Indian pharmaceutical market.
Acquired by the Emami Group in 1993, marking a major turning point in the company’s growth.
Under the leadership of Sri R. S. Agarwal and Sri R. S. Goenka, the focus shifted to building a modern retail pharmacy chain under the Frank Ross brand.
Today, Emami Frank Ross Limited is one of the oldest and largest pharmacy retail chains in Eastern India.
In FY 2024–25, the company recorded a turnover of ₹555 crores. The workforce includes almost 2,500 employees across various locations.
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